Two women walking together towards a welcoming community building in late-afternoon light.

Local knowledge. Connected.

Help people find
their next step.

Build a health service directory your agency can run, your providers can maintain and your community can use.

For public agencies, health systems and private networks.

A clearer path begins
with useful local information.

Your knowledge. A public purpose.

You know your community.
Give that knowledge a home.

Hark brings a searchable directory, provider tools and a workspace for your team into one platform. Start with the information you have. Build the service your community needs.

National & federalState & localPrivate & community networks

A platform for the whole job

Stand it up.
Make it matter.

Go beyond publishing a list. Give people a way to find services, and give your team the tools to keep the information useful.

From records to a useful service

Open a door to
local services.

Bring in your existing records, choose your coverage and prepare a directory people can search by need and place.

  • Import and review existing information
  • Choose categories and directory scope
  • Publish a searchable, branded directory
The public directory
Actual product · fictional demonstration data. Select the image to explore.

Built around your responsibility

A place for every
kind of directory.

A woman carefully checks a detail by phone and records it in her notebook.
The people behind useful information.

Published is only the beginning

A useful directory
is a living
local effort.

Opening hours change. Services move. A contact needs checking. Hark gives the people closest to that information a way to maintain it, and your agency a way to guide the work.

01

Providers keep their details current.
A practical place to update and confirm listings.

02

Your team stays in control.
Review changes, follow up gaps and resolve reports.

03

People can see what is known.
Confirmation dates and honest information about gaps.

Many local efforts. A wider view.

A national view starts
with local knowledge.

Connect participating regional and private directories.
Keep responsibility close to the people who know the services.

Hands join individual woven neighbourhoods into one richly detailed landscape, a metaphor for directories working together.
Distinct communities.Shared possibility.

Grow without starting again

Your directory.
Part of something larger.

A region can begin with its own directory. A health system can bring participating directories together. Each keeps a clear role in maintaining the information.

On one Hark platform

Share provider records across directories. Each directory chooses its scope, categories, branding and review rules.

Across independent systems

Bring supported sources into a wider view through scheduled harvesting. Source information stays visible; corrections go upstream and updates arrive through the next successful harvest.

For your country and community

Configure country structures, reference data and languages. Local readiness, translation review and sharing agreements shape each implementation.

Public usefulness. Appropriate access.

Use audience controls for professional details and keep confidential locations protected. Sharing is configured for the information each audience is allowed to see.

For technical decision makers

Go deeper than the directory screen.

Explore FHIR R4, REST APIs, change feeds and the controls behind a connected directory. See how information comes in, stays governed and reaches your systems.

Explore the live product’s REST and FHIR developer interfaces

Before you begin

A few useful
answers.

Is Hark a directory or a platform?

Hark is the platform used to build and run directories. Each directory can have its own public website, branding, service scope and management team.

Who keeps the information current?

Providers can maintain their own records, while curators review changes and oversee quality. Review reminders, confirmation dates and public reports support that work. Information still depends on people checking and updating it.

Can Hark work with our existing information?

You can import existing records and use REST, FHIR R4, exports and change feeds to connect with other systems. The right approach depends on your data, interfaces and access arrangements.

Do connected directories update immediately?

Publication rules and processing apply. Separate systems exchange changes on configured schedules, so a connected copy may lag behind its source.

What does a new country or language need?

Each deployment needs suitable local reference data, reviewed translations and a plan for governance, hosting and maintenance. We can discuss those requirements with your team.

Does Hark provide care or book appointments?

Hark helps people find and understand service information. It does not provide clinical advice. People follow the contact or booking details listed by the service.

Start with your community

Build the directory
people can turn to.

Your services. Your local knowledge. A platform to put them to work.

Talk to us

From possibility to a plan

Your directory
starts here.

Outline your directory, then download a brief to share with your team or email to hello@hark.health. Your answers stay in this browser tab; this form does not send them to Hark.

Ready for a conversation? Email hello@hark.health and attach your brief.

Explore the product

Example public directory screen

Actual product screen with fictional demonstration data. Figures shown are sample data, not measured customer outcomes.

Run a directory for your community

A narrated product walkthrough using fictional demonstration data. English captions are included.

Read the walkthrough transcript

A directory owner needs more than a collection of listings. They need a recognisable service for their community, clear rules for access, and a team with the right responsibilities. Coastal's administration tools bring those decisions together while providers continue to maintain the information about their services.

Start with Branding. The administrator can configure colours, heading style and the acknowledgement shown on the public site, with a preview of how the interface will look. These controls help a regional directory feel familiar to its audience while using the shared directory platform.

The contrast checks make readability part of that setup. Coastal's current accent has a flagged contrast issue; selecting the suggested colour updates the preview and the check. This is a settings preview, so the administrator can assess the result before saving a change to the public site.

Professional access is another local decision. The settings describe routes such as invitation, an approved application and trusted email domains. The administrator can see who already has access and review the available controls, so professional information is available through a deliberate access process.

Users and roles connects people with the work they need to do. An analyst needs reports; a curator needs the tools to manage directory information; an administrator needs configuration powers. Keeping those responsibilities explicit helps teams avoid handing every user the broadest possible access.

The Roles page describes the standard roles and their permissions. It also provides a way to define a custom role when the standard choices do not fit. This gives the administrator a place to examine responsibilities before making an access decision, rather than relying on a job title alone.

The audit log records events such as sign-ins, publication and configuration changes, including who acted and when. Filters help narrow the view to the kind of event being reviewed. This gives administrators a record to consult when a team needs to understand how something changed.

Together, identity, access rules, roles and audit history support the day-to-day operation of a directory. The owner can shape the experience for its community, while the team works with clear responsibilities. The result is a locally managed service backed by a consistent platform for finding and maintaining information.